Data Analytics, Business Intelligence and Enterprise Software Solutions for Future-Ready Organizations

Overview

Skylytics Consulting Pvt. Ltd. is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our websites, applications, SaaS platforms, analytics solutions, APIs, consulting services, and related offerings.

Information We Collect

• Contact information such as name, email address, and phone number
• Account and authentication information
• Business and professional information
• Device, browser, and usage information
• Customer support communications
• Information submitted through forms, portals, and applications
• Analytics and performance data

How We Use Information

• Provide and improve our services
• Manage customer accounts
• Deliver analytics, software, and consulting services
• Respond to inquiries and support requests
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

Information Sharing

We may share information with authorized service providers and technology partners, cloud hosting and infrastructure providers, professional advisors and auditors, and regulatory authorities where required by law.

We do not sell personal information unless explicitly disclosed and legally permitted.

Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

International Transfers

Information may be processed and stored in jurisdictions outside your country of residence, subject to appropriate legal safeguards.

Your Rights

• Access your information
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to certain processing activities
• Request data portability

Updates

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

Acceptance of Terms

By accessing or using any Skylytics website, platform, application, API, or service, you agree to these Terms of Use.

If you do not agree, you should discontinue use of our services.

Use of Services

You agree to use services lawfully and responsibly, provide accurate information, protect account credentials, and comply with applicable laws and regulations.

You must not attempt unauthorized access, reverse engineer software except where legally permitted, introduce malicious code or security threats, interfere with platform operations, or use services for unlawful activities.

Intellectual Property

All content, software, trademarks, logos, documentation, analytics frameworks, and related intellectual property remain the property of Skylytics or its licensors unless otherwise agreed in writing.

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted or error-free operation.

Services may be modified, updated, suspended, or discontinued at any time.

Third-Party Services

Our services may integrate with third-party platforms and technologies. Skylytics is not responsible for third-party content, services, or privacy practices.

Limitation of Liability

To the maximum extent permitted by law, Skylytics shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the services.

Governing Law

These Terms are governed by the laws of India.

Any disputes shall be resolved in accordance with applicable laws and contractual dispute resolution procedures.

Modifications

Skylytics reserves the right to modify these Terms at any time. Continued use of the services constitutes acceptance of the revised Terms.

Our Commitment

Skylytics is committed to maintaining high standards of privacy, security, governance, and regulatory compliance across all business operations, products, and services.

Compliance Framework

Our privacy and security practices are designed to align with applicable requirements, including the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, applicable CERT-In requirements, GDPR, UK GDPR, Data Protection Act 2018, CCPA / CPRA, and applicable privacy and consumer protection requirements.

Security Controls

• Access control and authentication
• Data encryption
• Security monitoring and logging
• Vulnerability management
• Secure software development practices
• Backup and disaster recovery procedures
• Incident response processes

Data Processing Principles

• Lawfulness and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

Vendor & Third-Party Oversight

We evaluate service providers and partners through appropriate contractual, security, and compliance controls to help ensure protection of personal and business information.

Incident Management

Security incidents are assessed, investigated, contained, and addressed in accordance with applicable legal and contractual obligations.

Responsible AI

Where artificial intelligence, analytics, automation, or machine learning capabilities are deployed, Skylytics seeks to promote fairness, transparency, human oversight, security, and responsible data usage.

Continuous Improvement

We regularly review and enhance our privacy, security, governance, and compliance programs to address evolving regulatory requirements, technology risks, and industry best practices.